We understand that disputes may arise, and we are committed to resolving them in a fair, timely, and efficient manner.
This page outlines our dispute resolution process to ensure clarity and transparency for all parties involved.
Initial Steps for Dispute Resolution
Report the Issue: If you encounter a problem or have a dispute related to our services, the first step is to contact our support team by submitting a ticket through Intercom using the widget on the bottom right of your screen. Please provide a detailed description of the issue, including any relevant documentation or evidence.
Review by Bello: Upon receiving your report, our team will review the details of the dispute. We may reach out to you for additional information or clarification during this process.